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Frequently Asked Questions
Your questions, answered. Can't find what you're looking for? We'd love to hear from you. Click here to contact us.
Store hours
What are your store operating hours?
Please select the store you are looking for in our store locator.
How long will my delivery take?
Orders placed online are delivered within 3 to 5 working days.
Return and Warranty Policies
What is your return policy?
No chemicals or electrical items are eligible for return. Pool cleaners may only be returned if the unit is unused or confirmed to be defective by the manufacturer.
What is your warranty policy?
Warranty coverage varies depending on the product and manufacturer. Our team is on hand to help you understand what is covered and to guide you through the process should you need to log a warranty claim.
Who upholds the warranty?
All warranties are upheld directly by the manufacturer of the product.
How do I sign up for an account?
Click here